Last Updated: January 2026

Nine Wicket Privacy Policy — Your data, our responsibility

Everything about how your personal data is collected, stored, and used at nine wicket is explained here in plain language. We believe your privacy is a fundamental right.

SSL Secured Fully in Bengali 12 Sections

The Core Pillars of Our Privacy Commitment

The policies we follow to keep your data safe at nine wicket

Data Is Never Sold

Nine wicket never sells your personal data to third parties. Your name, phone number, and transaction details are never shared with advertisers.

256-Bit Encryption

Every transaction and piece of personal information you share is protected with the highest standard of SSL encryption. We use bank-grade security across the platform.

Your Control

You have the right to view, correct, or delete your data. nine wicket gives members full control over their own information.

Limited Retention Period

No data is retained beyond what is necessary. Once the specified period following account closure has passed, your information is permanently deleted.

Cookie Controls

Nine wicket uses cookies to enhance your experience on the site. You can update your cookie preferences at any time.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. We respect your preferences.

1Introduction & Scope

Welcome to nine wicket. We understand how valuable your personal information is. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the measures we take to keep it safe.

This policy applies to both the nine wicket website (ninewicket.bet) and the mobile application. By using nine wicket, you agree to and accept this Privacy Policy.

If you do not agree with this policy, please refrain from using nine wicket and let our support team know.

Important: This Privacy Policy has been prepared in accordance with the laws of Bangladesh and applicable data protection standards.

2Information We Collect

Nine wicket collects two types of data — information you provide directly, and information collected automatically.

Information You Provide Directly

  • Name, date of birth, and gender.
  • Mobile number and email address.
  • Residential address and district.
  • National ID or passport number (for KYC purposes).
  • Payment account number (Mobile Pay, Nagad, Rocket).
  • Messages and complaints sent to our support team.

Automatically Collected Information

  • Device type, operating system, and browser.
  • IP address and approximate location.
  • Activity logs from the app or website.
  • Betting history and transaction records.
  • Session duration and usage patterns.
Data Type Purpose Mandatory?
Name & Contact Account Creation Yes
NID / Passport KYC Verification On Withdrawal
Payment Information Transaction Processing Yes
Device & IP Security Assurance Automatic
Betting History Service Improvement Automatic

3How We Collect Your Data

Nine wicket collects information in several ways:

  • Registration Form: Information you provide directly when creating your account.
  • KYC Process: Documents uploaded for identity verification.
  • Transactions: Information received from the payment gateway during deposits and withdrawals.
  • Cookies & Tracking: Collected automatically while you use the website or app.
  • Customer Support: Information you share with us via chat or email.
  • Third Parties: Approved service providers for identity verification or fraud prevention.

4Purpose of Data Use

Nine wicket uses the data it collects solely for specific purposes:

  • Account creation, verification, and management.
  • Processing deposits and withdrawals.
  • Prevention of fraud and money laundering.
  • Customer support and issue resolution.
  • Ensuring platform security.
  • Sending personalized bonuses and offers (with your consent).
  • Improving site experience and performance.
  • Meeting legal obligations.

Note: nine wicket does not share your information with any advertisers or marketing agencies.

5Data Sharing Policy

Nine wicket may share information with third parties in limited and specific circumstances:

When Information May Be Shared

  • Payment Gateway: Mobile Pay, Nagad, and Rocket receive only the minimum information necessary to process transactions.
  • KYC Service Provider: With authorized institutions for identity verification purposes.
  • Law Enforcement: When required by a court order or legal obligation.
  • Fraud Prevention: With authorized agencies for security purposes.

Never shared under any circumstances

  • Advertisers or marketing agencies.
  • Third-party data brokers.
  • Other gaming platforms.
  • For any commercial purpose without your consent.

All third parties working with nine wicket are required to uphold the same privacy standards. Any breach of contract results in immediate termination of the relationship.

6Data Security Measures

Nine wicket uses a multi-layered security framework to protect your data:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Server Security: Databases are encrypted and stored on separate, secured servers.
  • Two-Factor Authentication: OTP verification for login and significant account changes.
  • Regular Audits: Regular third-party audits to identify security vulnerabilities.
  • Access Control: Only authorized staff members can access specific data.
  • 24/7 Monitoring: A system for real-time detection of suspicious activity.

In the event of a data breach, we will notify affected members within 72 hours and take immediate steps to resolve the issue.

7Cookie Policy

Nine wicket uses cookies on its website and app. Cookies are small data files stored on your device.

Types of Cookies We Use

  • Essential Cookies: To maintain your login session and keep the site functioning properly. These cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To understand which pages are most visited — completely anonymised.

To manage your cookie preferences, go to the app settings or your browser settings. Please note that disabling essential cookies may affect certain features.

8Data Retention Period

Nine wicket does not retain any information longer than necessary:

  • Account Information: For the duration of account activity and 5 years after closure (for legal compliance).
  • Transaction Records: 7 years after account closure (in compliance with financial regulations).
  • KYC Documents: 5 years after account closure.
  • Chat Logs: Deleted 3 years after the last interaction.
  • Cookie Data: At the end of a session or after a maximum of 1 year.

Unless required by law, your data will be securely deleted after the applicable retention period.

9Your Rights

As a nine wicket member, you have several important rights over your own data:

Right to Access Your Data

To find out what information we hold about you, submit a request to our support team.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Request deletion of your data where there is no legal obligation to retain it.

Right to Object to Processing

You may object to your data being used for specific purposes.

Right to Data Portability

You may request a copy of your personal data.

Marketing Opt-Out

Opt out of promotional communications at any time.

To exercise any of these rights, email us at support@ninewicket.bet or reach out via Live Chat. We will respond within 30 days.

10Protection of Minors

Nine wicket strictly does not provide services to anyone under the age of 18. Our policy on this is clear:

  • Age is verified at the point of registration.
  • Age is re-confirmed during the KYC process.
  • If an underage member's account is identified, it is immediately closed and any deposited funds are returned.
  • We do not knowingly collect information from minors.

If there are children or teenagers in your household, make sure your nine wicket account is password-protected.

11Changes to the Privacy Policy

Nine wicket may update this Privacy Policy when necessary. In the event of any changes:

  • Members will be notified by email at least 14 days before any significant changes take effect.
  • The date of any changes will be noted under the "Last Updated" section at the top of this page.
  • Continued use of nine wicket after any changes have been made will be considered acceptance of the updated policy.
  • If you object to the updated policy, you have the option to close your account.

12Contact & Support

For any questions, complaints, or requests regarding this privacy policy, please get in touch with us:

  • Email: privacy@ninewicket.bet
  • General Support: support@ninewicket.bet
  • Live Chat: Directly via the app or website
  • Support Hours: 24 hours a day, 7 days a week
  • Language: Bengali and English

Our Commitment: We respond to all privacy-related requests within 30 days. Urgent matters are handled as quickly as possible.

Privacy FAQs

No, never. Your Mobile Pay, Nagad, or Rocket number is used solely to process transactions. This information is never shared with any third party, advertiser, or other member.

Yes. NID or passport documents uploaded for KYC are stored on 256-bit encrypted servers. Only the verified KYC system processes this data — it is not typically accessible to human staff.

Due to legal obligations, certain data may be retained for a defined period (5–7 years) after account closure. Once that period expires, it is securely deleted. Marketing data, however, is deleted immediately.

You can turn off any marketing messages from App Settings > Notifications. To unsubscribe from email marketing, click the "Unsubscribe" link at the bottom of any email or contact our support team.

Your information is secure — join with complete peace of mind

Your privacy is our top priority at nine wicket. Register now and enjoy betting in a safe, secure environment.

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