Nine Wicket Terms & Conditions — Full Bangla Version

1General Terms & Eligibility

By using nine wicket's website or mobile application, you are considered to have agreed to all the Terms & Conditions set out below. These terms form a legally binding agreement between nine wicket and its members.

In these Terms & Conditions, "we," "us," or "nine wicket" refers to the company operating this platform. "You," "member," or "user" refers to any individual who has created an account on nine wicket or is using its services.

These terms may be updated at any time. When changes are made, nine wicket will notify members via the app or email.

2Account Registration & Verification

Registration Eligibility

To create an account at nine wicket, you must:

• You must be 18 years of age or older.
• You must provide accurate and truthful personal information.
• Each individual may hold only one account.
• Creating multiple accounts using false information is strictly prohibited.

KYC Verification

All members must complete the KYC (Know Your Customer) process before making their first withdrawal. This requires:

• A copy of your National ID (NID) or passport.
• Selfie photo (holding your ID).
• Mobile number verification (OTP).

3Terms of Service

Members should keep the following in mind when using nine wicket's services:

• Keep your account password and login credentials private — never share them with anyone.
• If you notice any unusual activity on your account, please contact us immediately.
• Exploiting technical errors or glitches to gain an unfair advantage is not permitted.
• Using third-party software or bots to place bets is strictly prohibited.
• Nine wicket serves members in Bangladesh only.

Any attempt to gain unauthorized access to our servers or database will result in immediate account termination and may lead to legal action.

4Deposit & Withdrawal Policy

Deposit

You can deposit to your nine wicket account via Mobile Pay, Nagad, and Rocket. For deposits:

• Minimum deposit: ৳200
• Maximum single deposit: ৳50,000
• Deposits are usually credited to your balance instantly.
• Failed deposits are reversed within 2–4 hours.

Withdrawal

The following conditions apply at the time of withdrawal:

• Minimum withdrawal: ৳500
• Standard withdrawal (৳500 – ৳29,999): 15–30 minutes
• Large withdrawals (৳30,000+): 2–24 hours (additional verification required)
• Withdrawals will only be processed to the member's own account — no third-party transfers.
• Daily withdrawal limit: ৳2,00,000

5Betting Policy & Rules

The following rules apply when placing bets at nine wicket:

Betting Limits

• Minimum single bet: ৳50
• Maximum single bet: varies by market and event (generally up to ৳50,000)
• Maximum single-bet win: ৳5,00,000 (may vary by event)

Bet Settlement

For bet settlement, nine wicket follows official match results. If a match is cancelled or less than 50% of the scheduled play has taken place, the bet will be voided and the stake returned.

Live Betting

In-play betting odds change continuously. If a bet is accepted late due to network issues, the updated odds will apply. nine wicket reserves the right to void any bet in the event of a technical error.

6Bonus & Promotion Terms

Nine wicket regularly offers a variety of bonuses and promotions. Each offer has its own terms. General bonus policy:

Welcome Bonus

• 100% bonus on your first deposit (up to ৳5,000).
• Wagering requirement to unlock bonus: 15x the deposit + bonus amount.
• Wagering period: 30 days.
• If the wagering requirement is not met, the bonus balance will be forfeited — but your real money balance remains intact.

Daily Reload Bonus

• 10% reload bonus on every daily deposit (up to ৳2,000).
• Wagering requirement: 10x the bonus amount.
• Duration: 7 days.

Nine wicket reserves the right to modify, suspend, or cancel any bonus offer at any time. Members are advised to check the promotions page regularly for the latest offers.

7Prohibited Activities

The following activities are strictly prohibited on nine wicket:

• Creating or operating multiple accounts.
• Colluding with others to abuse bonuses through Matched Betting or Arbitrage.
• Using automated software or bots to place bets.
• Transacting with illegally obtained funds (money laundering).
• Stealing or using another member's account credentials.
• Attempting to hack the system or gain unauthorized access.
• Exploiting technical errors to gain undue advantage.
• Harassing or abusive behavior toward other members.

Involvement in any of these prohibited activities may result in account termination, balance forfeiture, and legal action where necessary.

8Account Suspension & Closure

Nine wicket may temporarily suspend or permanently close any account for the following reasons:

• Violation of Terms & Conditions.
• Providing false or inaccurate information.
• Failure to complete KYC verification.
• Suspicious financial activity.
• Extended inactivity (1 year or more).

Nine wicket will consider refunding any valid balance remaining in a permanently closed account, provided the applicable conditions are met. This does not apply to accounts closed due to prohibited activity.

9Responsible Gaming

Nine wicket believes betting is a form of entertainment — it should never be treated as a primary source of income. We offer the following tools to help members stay in control:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Decide in advance how much you want to bet within a given period.
• Session Limits: Set a limit on how long you play in a single session.
• Self-Exclusion: Temporarily or permanently lock your account.
• Reality Check: You will receive regular reminders of how long you have been playing.

10Privacy & Data Protection

Nine wicket places the highest priority on protecting members' personal information. The data we collect:

• Full name, address, date of birth, and contact details.
• Payment-related information (for identity verification purposes).
• Betting history and transaction records.
• Device and browsing information (used to improve the site).

This information is never sold or shared with third parties for commercial purposes. For more details, please see our Privacy Policy View page.

11Dispute Resolution Process

For any dispute or complaint, please contact nine wicket's customer support first. Our goal is to resolve all complaints within 48 hours.

How to File a Complaint

1. Report your issue via Live Chat in the app.
2. If the issue remains unresolved, send a detailed email to support@ninewicket.bet.
3. Include your account ID, a description of the issue, and any relevant screenshots in your email.
4. Our team will respond within 48 hours.

If you are not satisfied with our decision, nine wicket provides the option to escalate the dispute through an independent third party.

12Limitation of Liability

Nine wicket is not liable for the following:

• Bets lost due to internet disconnection or device failure.
• Password theft or account hacking resulting from the member's own negligence.
• Delays due to issues with third-party payment providers.
• Unforeseen technical failures beyond our control.

Under any circumstances, nine wicket's maximum financial liability shall be limited to the value of the transaction in question.

13Changes & Amendments to Terms

Nine wicket reserves the right to modify or update these terms at any time. When changes occur:

• Members will be notified via email and in-app notification before any significant changes take effect.
• The date of routine updates will be noted in the "Last Updated" section of this page.
• Continued use of nine wicket after any changes takes effect will be considered acceptance of the updated terms.

If you disagree with the updated terms, you have the option to close your account.

14Contact & Support

If you have any questions or need clarification about these Terms & Conditions, please get in touch:

• Email: support@ninewicket.bet
• Live Chat: Click the chat icon at the bottom right of the app or website.
• Time: 24/7, all week long.
• Language: Support is available in both Bengali and English.